Service Policy
Last updated: June 2026 — Please review the following policy that governs donations, data handling, and services provided by Pakistan Sweet Home.
Pakistan Sweet Home is committed to maintaining the highest standards of service and transparency. This policy outlines how we operate our donation and welfare services, and what donors and supporters can expect from us.
About Pakistan Sweet Home
Pakistan Sweet Home is a registered non-profit welfare organization dedicated to providing shelter, education, healthcare, and rehabilitation to orphans and underprivileged children across Pakistan. We are registered with the Securities and Exchange Commission of Pakistan (SECP) under Section 42 of the Companies Ordinance 1984, and hold tax exemption status under Sections 61 and 66 of the Income Tax Ordinance 2001.
Donation Services
- All donations made through our website are processed securely via Stripe, the world's fastest and most secure payment gateway.
- Donations may be made as one-time contributions or recurring monthly pledges.
- Receipts / acknowledgements are issued via email upon successful payment.
- Donors may optionally request an official donation certificate for tax deduction purposes.
Eligibility
- Donors must be at least 18 years of age or have guardian consent.
- Pakistan Sweet Home reserves the right to decline or return any donation that cannot be verified, is received in error, or is deemed inconsistent with our organizational values.
Use of Funds
Every rupee donated to Pakistan Sweet Home is directed towards the welfare of the children in our care. We maintain rigorous internal controls to ensure funds are used solely for their intended purpose.
- All donations are used strictly for the welfare programs of Pakistan Sweet Home, including food, shelter, education, medical care, and extracurricular activities for the orphans.
- Pakistan Sweet Home maintains full financial transparency; annual reports are published on our official website.
- Designated donations (e.g., for a specific program) will be directed to that program to the best of our ability.
Data & Privacy
Your privacy and the security of your personal information are paramount to Pakistan Sweet Home. We want you to feel confident and secure when making a donation or interacting with our website.
- Donor information is kept strictly confidential and is never shared with third parties.
- Payment details are handled entirely by Stripe and are not stored on our servers.
- Donor data may only be used internally for issuing receipts, tax certificates, or communicating organizational updates.
Contact
For any queries regarding your donation or our services, please reach out to our dedicated support team. We aim to respond to all enquiries within one business day.